A crisis is like a living organism... It grows, changes, evolves over time. Each crisis has a beginning, middle, and end. Just as a crisis isn’t static, what we say, who we tell, and how we reach them varies during every stage of the crisis life cycle. This white paper examines the intersection of communication with the crisis lifecycle. Using Dr. Robert Chandler’s Six Stages of a Crisis™, we apply message mapping communication best practices to every stage of the crisis lifecycle: warning, risk assessment, response, management, resolution, and post-crisis recovery. Created prior to emergencies, message maps are clear, concise messages that simplify complex concepts and speed communication. Download this Free White Paper sponsored by 3n to learn:
- The whats, hows and whos of communicating during each of the six stages of a crisis
- The five truths of crisis communication
- The Chandler Message Mapping Model
About 3n 3n Global is the leading global provider of mass notification solutions to Global 2000 corporations, government agencies and municipalities, healthcare systems, and educational institutions in more than 100 countries with the ability to communicate in more than 230 countries worldwide.
Contact us for more information or call us at 1-888-366-4911.