Alexandria, VA—KD Analytical Consulting, Inc. (KDA) is pleased to announce the opening of a new branch office serving the National Capital Region. The new facility, located at 5706 General Washington Drive, Suite D, Alexandria VA, was established to provide a local source of maintenance management and support for CBRNE (chemical, biological, radiological, nuclear and explosive) equipment.
The KD Analytical National Capital Region office and staff will provide comprehensive CBRNE support services including: extended warranty and repair service for CBRNE instruments from numerous manufacturers; 24/7/365 telephone, web and on-site technical support; system installations; instrument and Con-Ops specific training, and an inventory of spare parts for a range of equipment.
The new office will also offer a variety of services for facilities and infrastructure protection including CBRNE threat and vulnerability assessments, engineering and sustainment services.
“KD Analytical already achieves industry-leading support response and repair turnaround times,” said KD Analytical Vice President and co-owner, Patrick Dempsey. “The new office will allow us to provide even faster service and better coverage for mission-critical applications in the Capital region as well as to facilities and infrastructure protection clients and CBRNE equipment clients all along the eastern seaboard. The goal of our experienced team is to maintain maximum up-time for all of our customers.”
Support and training operations among the KD Analytical National Capital Region Office, the Operations Center in Lexington, KY, as well as remote staff and branch offices in Sydney Australia and Sacramento, CA are seamlessly integrated through the company’s software-as-a-service application, ReadiTrak™. The web-based system provides real-time, round-the-clock visibility and accountability to both customers and technical support personnel with comprehensive instrument tracking, maintenance management, and an extensive knowledge base of technical support documentation and training resources.
The KD Analytical National Capital Region Office is located at 5706 General Washington Drive, Suite D, Alexandria VA 22312. An open house will be held in late September or early October. Parties interested in visiting the facility should contact KD Analytical Director of Sales, Erica Wolfkill, at (443) 307-3417 or erica.wolfkill@kdanalytical.com.
About KD Analytical KD Analytical (http://www.kdanalytical.com) is a recognized leader in the support and sustainment of commercial-off-the-shelf CBRNE (chemical, biological, radiological, nuclear and explosive) instruments and operators, serving the US Military in the US and globally, emergency responders, and environmental monitoring clients in North America for more than a decade. KD Analytical provides SME technical support, instrument maintenance and training, delivered 24/7 via a cloud-based maintenance management application, ReadiTrak™ (http://www.readitrak.com), and backed by an extensive quality program, ISO 9001:2008 compliance and certification by multiple original equipment manufacturers.
For more information, contact: Patrick Dempsey, Vice President and Co-owner KD Analytical Phone: 1-866-308-7102 Email: patrick.dempsey@kdanalytical.com