VERONA, NJ  – LiveProcess Corp.’s flagship emergency management solution is now the first  healthcare industry solution to offer a complete, response-ready contact database to its clients, hospitals across the U.S. for whom mobilizing the right people to the right place at the right time can often mean the difference between life and death.

Emergency contacts both inside and outside the hospital are at the heart of the LiveProcess solution and communicating with these contacts before, during and after a disaster is essential to coordinating a successful response. With this new release, the emergency management or preparedness manager can add rich details to each contact in their response-ready database, so that when necessary, they can mobilize those personnel best able to contribute to the response.

“This is, by  any standard, a significant development in the field of healthcare emergency management tools,” said Paul Ruderman, VP Operations and Emergency Management.  “Years ago, it was about notifying people via technology. Now, it’s about using technology to advance communications – to notify the right people in the most time-critical situations. Not only will the new development in the LiveProcess platform save a hospital time in calling the right people to a scenario, but also present endless possibilities for the benefit of effective communication on patient lives in a hospital’s everyday  operations.”

This new functionality adds to the complete end-to-end disaster ready contact database in LiveProcess. In the LiveProcess platform, users can add unlimited contacts, ask contacts to update their information details on a regular basis, and now add rich information such as their volunteer status, training, and skills. As an example, emergency coordinators can use LiveProcess to mobilize volunteers who have Hazmat training and also speak English and Spanish fluently.

By using LiveProcess SaaS-based and mobile-enabled tools, hospital personnel can reach key contacts when needed faster and more reliably than older systems, which often included phone trees or overhead paging. This new contact management  component goes beyond notification to provide an end-to-end solution for adding, updating, managing and connecting with contacts crucial to particular situations  as determined by the hospital’s emergency manager.

With advanced contact management capability, combined with LiveProcess’ industry-leading preparedness and emergency management solution, the system becomes the first and only to offer an advanced and complete all-in-one solution for hospital communications.

About  LiveProcess Hundreds of hospitals across the U.S. use LiveProcess to manage  time-sensitive healthcare communication and care coordination challenges. The  patented LiveProcess platform can prepare a hospital for an effective response  to a disaster or event, quickly mobilize the code team for an incoming patient,  or streamline inter- and intra-department coordination, as well as enable  community-wide coordination. LiveProcess emergency preparedness and emergency management solutions have the exclusive endorsement of the American Hospital Association. Visit http://www.liveprocess.com for more information.

For more information, contact: Diane Garey Phone: 973-571-2500 Email: dgarey@liveprocess.com